BNS Beds
BNS Beds

Our Terms

TERMS & CONDITIONS FOR BNS BEDS & FURNITURE.

THESE TERMS AND CONDITIONS APPLY TO ANY GOODS PURCHASED FROM, BNS BEDS AND FURNITURE.

BNS BEDS AND FURNITURE TRADES UNDER THE SALE OF GOODS ACT, WE DELIVER ALL ITEMS PERSONALLY, AND USE NO OUTSIDE CONTRACTORS, CONTRACT BETWEEN BUYER AND SELLER BEGINS ONCE THE ITEM(S) HAS BEEN DELIVERED, INSPECTED, AND ACCEPTED BY THE CUSTOMER.

PAYMENT METHOD IS ONLINE USING ANY MAJOR CREDIT/DEBIT CARD (VIA PAYPAL) OR CASH ON DELIVERY TO OUR DRIVER.

BNS BEDS & FURNITURE WEBSITE IS FOR DISPLAY PURPOSES ONLY, COLOURS & DESIGN OF CERTAIN ITEMS MAY VARY, DESCRIPTION OF MEMORY FOAM, IS AN OVERALL DESCRIPTION, AND DOES NOT RELATE TO ANY PARTICULAR PRODUCT ON OUR WEBSITE.

PAYING ON LINE – ONCE WE HAVE RECEIVED YOUR ORDER WE WILL SEND AN ACKNOWLEDGEMENT BY EMAIL. IF YOU DO NOT RECEIVE THIS WITHIN 8 HOURS PLEASE CONTACT US ON 01827 288519.  PLEASE NOTE THAT NO CONTRACT EXISTS BETWEEN YOU AND BNS BEDS AT THIS STAGE.

PLEASE ENSURE ALL DETAILS ON THE ORDER FORM ARE COMPLETED CORRECTLY.  BNS BEDS CAN ACCEPT NO RESPONSIBILITY FOR MISTAKES MADE BY THE CUSTOMER RESULTING IN THE INCORRECT ITEM SIZE OR COLOUR ETC BEING DELIVERED.

IF AN ITEM HAS BEEN PAID FOR ONLINE OUR DRIVER WILL STILL DELIVER THE ITEM(S) AND TAKE EVERY CARE TO ENSURE THAT THE CUSTOMER INSPECTS AND IS HAPPY WITH THE ITEM(S) BEFORE LEAVING. IF THIS IS NOT THE CASE A FULL REFUND WILL BE GIVEN.

ANY PINE OR METAL BED DISPLAYED ON OUR WEBSITE IS BED FRAME ONLY, MATTRESS’S ARE EXTRA. DIVAN BEDS WILL INCLUDE BASE AND MATTRESS, DRAWERS, HEADBOARDS ETC, ARE EXTRA, UNLESS OTHERWISE STATED.

BNS BEDS & FURNITURE HAS 1 DELIVERY PERSON WHO WILL LEAVE ITEMS INSIDE THE PROPERTY, AND IS NOT OBLIGED TO ERECT, OR TAKE ITEMS UPSTAIRS, IF THE BUYER REQUESTS OUR DRIVERS ASSISTANCE TO TAKE ITEMS UPSTAIRS, WE ACCEPT NO LIABILITY FOR ANY INJURY CAUSED TO THE BUYER, HOWEVER CAUSED.

SPECIAL SIZES MADE TO ORDER, ARE THE RESPONSIBILITY OF THE BUYER, AND CAN NOT BE RETURNED IF SIZES, COLOURS ETC ARE WRONG, BNS WILL TAKE NO RESPONSIBILITY FOR DEFECTS WHICH ARISE FROM, FAIR WEAR AND TEAR, WILFUL DAMAGE, MISUSE, OR NEGLIGENCE, AND WILL TAKE NO RESPONSIBILITY FOR THE BUYER DISPOSING OF EXISTING FURNITURE/BEDS, PRIOR TO DELIVERY, PLEASE MAKE SURE YOUR NEW ITEM IS SATISFACTORY BEFORE DOING THIS.

ALL ITEMS DELIVERED BY US WILL CORRESPOND WITH DESCRIPTION, AND BE FREE FROM DEFECTS.

DELIVERY. – BNS BEDS PRIDE OURSELVES ON PROVIDING AN EXCELLENT DELIVERY SERVICE TO OUR CUSTOMERS. THE MAJORITY OF OUR PRODUCTS WILL BE DELIVERED SAME DAY OR NEXT DAY UNLESS OUT OF STOCK BY THE SUPPLIER WHICH IS OUT OF OUR CONTROL.

DELIVERY CHARGE IS £10.00 WITHIN A 25 MILE RADIUS OF TAMWORTH, STAFFS. CUSTOMERS OUTSIDE THIS RADIUS MAY BE CHARGED A SMALL ADDITIONAL FEE AT OUR DISCRETION. THIS ADDITIONAL FEE WILL BE BASED ON THE EXTRA MILEAGE AND THE PRICE OF YOUR PURCHASE.  WE WILL INFORM THE CUSTOMER OF THIS BEFORE ANY PAYMENT IS ACCEPTED ONLINE, OR ANY ORDER IS TAKEN OVER THE TELEPHONE. OUR DRIVER WILL RING ALL CUSTOMERS WITHIN 1 HOUR PRIOR TO OUR ARRIVAL, PLEASE ENSURE YOU CAN BE REACHED ON THE TELEPHONE NUMBER YOU PROVIDE, IF WE DO NOT GET A RESPONSE THE DELIVERY WILL NOT TAKE PLACE THAT DAY.

ALL PINE FURNITURE, PINE AND METAL BEDS WILL BE DELIVERED FLAT PACKED UNLESS OTHERWISE STATED, RESPONSIBILITY FOR THE ASSEMBLY OF THESE ITEMS LYE’S WITH THE PURCHASER, B&S ACCEPT NO RESPONSIBILITY FOR ERRORS OR DAMAGE CAUSED DURING THIS PROCESS.

PLEASE CHECK AND TRY ALL ITEMS CAREFULLY BEFORE OUR DRIVER LEAVES, ONCE PAYMENT IS MADE THE BUYER WILL BE DEEMED TO HAVE ACCEPTED THEM, GOODS CAN ONLY BE RETURNED IF THEY ARE DEEMED TO HAVE A MANUFACTURING FAULT, ONCE A MATTRESS HAS BEEN UNPACKED, IT CAN NOT BE RETURNED UNLESS FAULTY.

BNS BEDS & FURNITURE HAVE A FRIENDLY TELEPHONE HELP SERVICE, WHICH IS FOR INFORMATION, AND ADVICE PURPOSES ONLY.

WE TAKE NO RESPONSIBILITY FOR THE BUYER ORDERING AN ITEM, WHICH BY COLOUR OR ANY OTHER MEANS, DOES NOT MEET THEIR REQUIREMENTS, IT IS THE RESPONSIBILITY OF THE BUYER TO ENSURE THAT GOODS ARE CONFIRMED TO BE UNDAMAGED, AND CORRECT IN TERMS OF COLOUR SIZE ETC, BEFORE ACCEPTING THEM AND PAYING THE DRIVER.

PLEASE NOTE ONCE A MATTRESS HAS BEEN OPENED IT CANNOT BE RETURNED UNDER HEALTH AND SAFETY LAWS UNLESS FAULTY, BY SIGNING OUR RECEIPT PRESENTED BY OUR DRIVER YOU ARE GIVING UP YOUR RIGHT TO A 14 DAY COOLING OFF PERIOD.

ANY REJECTED UNOPENED UNUSED ITEM MUST BE RETURNED IN IT’S ORIGINAL PACKAGING AND CONDITION AND WILL INCUR A £30 CHARGE.

 

PLEASE CHECK ALL ITEMS BEFORE PURCHASING.

THESE TERMS AND CONDITIONS APPLY TO ANY GOODS PURCHASED FROM, BNS BEDS AND BNS FURNITURE 10 HANOVER ST, B61 7JH.